Tuesday, 28 June 2016

Fixed: The remote session was disconnected because there are no remote desktop client access licences available for this computer. Please contact your system administrator.

The easiest way to connect to remote PC is using Remote Desktop Protocol (RDP). Most common application to make a connection to remote PC is Remote Desktop Connection in Windows environment.

Sometimes you may get error while trying to make a Remote Desktop connection. Recently, I came across following error message:

The remote session was disconnected because there are no remote desktop client access licences available for this computer. Please contact your system administrator.

If you’re getting this error message, there are couple of ways to fix it.

Option 1: Run Remote Desktop Connection (mstsc.exe) application as “Run as administrator”.

Option 2: Still no luck with Option 1, try following below steps:

Note: Please backup registry and make a system restore point before making changes to Registry.

  •          Click on Start. Type Regedit and press Enter key.
  •          In Registry Editor, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing
  •          Right click on MSLIcensing and Delete the key.
  •          Reboot PC. When you try to make a remote connection again, this key will be rebuilt.
Hope you find it useful.


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